PRACTICE AREAS

Criminal Defense

Gayna Smith

PARALEGAL

“Being there for someone going through a scary, uncertain time. With patience. With answers. With compassion.”

That is Gayna Smith’s motivation as a legal assistant in the criminal defense practice at Nichols Zauzig.

Gayna’s been with the firm since 2011, after several years with the Virginia Department of Child Support Enforcement, and, before that, as a bookkeeper for a small company. Gayna holds a bachelor’s degree in English and earned a paralegal certificate through a local program.

But Gayna’s most valuable skill can’t be taught. It is her caring and non-judgmental attitude that begins when she picks up the phone to speak with a potential client or family member. She relays hope and acceptance to ordinary people facing life-altering situations. And she is steadfast through to the outcome, often after too.

“I like to be that touchstone they know is always there when they need someone,” Gayna says, recognizing that “our clients usually can’t talk about what they are going through with friends, or even family sometimes.” Their gratitude shows in the many notes of appreciation and reviews from our clients, who specifically include mention of Gayna’s assistance.

Her emotional support is backed by a work ethic so strong, she just won’t let a call for help or question go unanswered. Gayna’s uncommon attention to detail and follow through contribute to building strong defenses for our clients. Not to mention the knowledge and experience gained through her longevity with Nichols Zauzig.

Gayna feels right at home with the criminal defense legal team, led by attorneys Tracey Lenox and Michael Hollingsworth. She admires their legal expertise and honesty. “A lot of attorneys tell clients what they want to hear. Tracey and Mike aren’t like that. They give straight answers about what to expect and do everything they can beyond that,” she says, adding “and they always, always go to bat for their clients.”

Gayna Smith

PARALEGAL

PRACTICE AREAS

Criminal Defense

Being there for someone going through a scary, uncertain time. With patience. With answers. With compassion.

That is Gayna Smith’s motivation as a legal assistant in the criminal defense practice at Nichols Zauzig.

Gayna’s been with the firm since 2011, after several years with the Virginia Department of Child Support Enforcement, and, before that, as a bookkeeper for a small company. Gayna holds a bachelor’s degree in English and earned a paralegal certificate through a local program.

But Gayna’s most valuable skill can’t be taught. It is her caring and non-judgmental attitude that begins when she picks up the phone to speak with a potential client or family member. She relays hope and acceptance to ordinary people facing life-altering situations. And she is steadfast through to the outcome, often after too.

“I like to be that touchstone they know is always there when they need someone,” Gayna says, recognizing that “our clients usually can’t talk about what they are going through with friends, or even family sometimes.” Their gratitude shows in the many notes of appreciation and reviews from our clients, who specifically include mention of Gayna’s assistance.

Her emotional support is backed by a work ethic so strong, she just won’t let a call for help or question go unanswered. Gayna’s uncommon attention to detail and follow through contribute to building strong defenses for our clients. Not to mention the knowledge and experience gained through her longevity with Nichols Zauzig.

Gayna feels right at home with the criminal defense legal team, led by attorneys Tracey Lenox and Michael Hollingsworth. She admires their legal expertise and honesty. “A lot of attorneys tell clients what they want to hear. Tracey and Mike aren’t like that. They give straight answers about what to expect and do everything they can beyond that,” she says, adding “and they always, always go to bat for their clients.”

“Being there for someone going through a scary, uncertain time. With patience. With answers. With compassion.”