Testimonials – Personal Injury

“I was involved in a multi-car accident on 95 caused by a tractor-trailer. I had neck and back injuries, and nerve damage. But I had to bounce around several doctors for a couple of years to find out what was wrong.

Once Claire was involved, she uncovered a lot of issues by reviewing my records and talking to doctors. She got the doctors on board, which brought me a lot of relief, not just physical, but mental too. She and Rachelle did a lot of research and digging and that gave me relief—to know someone was working on it even when I was too tired to work on it myself.

I can’t say enough about that team. I would recommend them to anyone.” – Former personal injury client

“Claire did a wonderful job on my personal injury case. She spoke for me when I could not speak for myself. She took action that I didn’t even realize was available to me.
Claire explained the legal process in a manner easily understood by a layperson, but was not at all condescending.
Because she prepared me so well for my deposition, I was able to remain calm and unflustered when the opposing counsel posed seemingly confrontational questions at a rapid-fire pace. I recommend you guys all the time.”
– Former personal injury client

“Chuck and Melissa,

For the last two and a half years, you and your team have taken the time to listen to us, guide us and helped provide clarity when things made little sense. Our questions were always met with the highest level of professionalism and honesty and you continually kept me informed of any changes with your undivided attention.

Thank you for being sensitive to my needs, working alongside my uncle, and for taking the time to understand our family’s cultural variations. I could not have asked for better legal counsel.

With gratitude,”  – Note from a former medical malpractice client

“I appreciate all the kindness and caring you showed for me. I was in awe watching you and Chuck in action. I would never want to be opposite you guys.”- Former medical malpractice client


“Thank you for all you did to help us reach a successful settlement. Sincere thanks for a job well done.” – Former medical malpractice client


“Ms. Ray, Thank you helping me. Your friend,” –  6-year-old medical malpractice client

“After seven surgeries, our teenage daughter was left with a disability needing lifelong attention. We thought we needed a D.C. law firm until NZS was referred to us. Their reputation, the warm, comfortable office environment and our initial meeting with Claire convinced us we didn’t have to go downtown. Our case was highly emotional, and the care factor was there from the start; Claire really listened—we knew this wasn’t a “catch and release” kind of law firm. No matter how emotional it became or how long my emails were, I knew Claire would take what I was feeling and transfer it to something meaningful for our case in the end. Claire is sympathetic to your concerns but doesn’t let emotion fracture her judgement. Her knowledge base and experience with courts, depositions and insurance companies made a real difference for our outcome. Through it all, she made our daughter feel comfortable and helped prepare her for the road ahead. I can’t recommend Claire and Nichols Zauzig Sandler highly enough.”   – Mother of teenage client with life-altering injuries from a UTV accident